What happens to my coins if a swap fails before the deposit is confirmed
Your coins never leave your wallet during that stage. If a swap fails before the deposit is confirmed, nothing happens to your coins because you haven't sent them yet.
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This asset needs a memo / tag. Send it with or the exchanger cannot credit your deposit.
You receive about at . Exchange reference .
Status: waiting for your deposit
You send from your own wallet straight to the exchanger — nothing to connect, no account, and you stay on this page throughout. Rates are indicative until a swap is opened.
The swap is carried out by an independent exchanger and the deposit address above is theirs. dgnx.finance never holds, receives or controls your funds, has no key to that address, and earns a referral commission. Opening a swap sends your receiving address, IP, browser and timezone to the exchanger for their compliance checks; we store none of it. Check their terms, fees and country restrictions before sending anything.
Here is the reason. A cryptocurrency swap has a fixed sequence. First you create an order on the exchanger's system. The exchanger generates a deposit address for you. You then need to broadcast a transaction from your wallet to that address. Until the network confirms that transaction, the exchanger has not received any coins from you. The swap cannot fail before the deposit is confirmed because there is nothing to fail - the exchanger simply has not seen your funds.
What can happen is that your order times out. Most exchangers set a time limit for you to complete the deposit. If you create an order and then walk away for an hour, the order may expire. Your coins are still in your wallet. The only thing you lose is the time you spent setting up the order. You can start again.
A more common confusion comes from the term "pending." You may see a swap status that says "pending" or "awaiting deposit". That does not mean the swap has started. It means the exchanger is waiting for your transaction to appear on the blockchain. If it never appears, the order eventually expires. Your coins are untouched.
There is one edge case worth understanding. If you send coins to the deposit address but the network is congested, your transaction may sit unconfirmed for hours. During that time the order can still expire. Your coins are now in limbo: they left your wallet but have not reached the exchanger's confirmed balance. What happens next depends on whether the exchanger accepts unconfirmed deposits. Most do not. If the order expires while your transaction is unconfirmed, the exchanger never credits you. Your coins are still on the blockchain, stuck in a pending transaction. You have two options. Wait for the transaction to confirm, then contact support to recover the funds. Or, if the transaction remains unconfirmed long enough, it will drop from the network and the coins return to your wallet automatically. This can take days or weeks depending on the coin and the fee you set.
The broader question of what you can actually recover from a failed swap is covered on the hub page titled "What you can recover from a failed swap". That page explains the different scenarios after a deposit has been made - stuck transactions, underpayments, and network errors. The key distinction for your situation is simple: before the deposit is confirmed, you have not parted with your coins. There is nothing to recover because nothing was lost. After the deposit confirms, the swap can still fail for other reasons, and that is where recovery matters.
To summarize: check your wallet balance. If the swap failed before your deposit was confirmed, your balance will show the full amount. The order is dead. You can safely create a new swap. If the balance is missing and the transaction shows as unconfirmed on the block explorer, you are in the pending-transaction edge case described above. Wait or cancel, depending on the fee you set. In either case, your coins are not gone. They are either still in your wallet or still in the mempool returning to it.
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